We offer 3 great ways to order:
We do not have a minimum order. Orders less than $50.00, will incur a $5.00 service
charge. Your phone number is required to process your order.
- Place orders by shopping on our secure online catalog.
- You may also fax in your orders on our 24 hour toll free fax
(888) 597-2699. When faxing orders, please use our order form. If you
do ont have our order form, please download it here.
It is also helpful if you have the items numbers of the items you wish to
If you prefer to speak with our friendly Customer Service representatives, they can be
reached at (800) 274-7141 or (973) 478-6086 between 9:00 AM - 5:00 PM (EST)
Monday - Friday. Please be prepared with your credit card information and have th estock
numbers available for the items you wish to purchase.
It is our goal to process your order immediately and ship within 48 hours.
Please allow for additional lead times during the holiday season. All orders
are shipped F.O.B. point of origination. Most orders are shipped via UPS. We reserve
the right to substitute carriers in order to facilitate delivery. Back ordered
items will be shipped as soon as they become available unless we are instructed
otherwise in advance. If a customer wants their shipment Air Express we will
need your UPS or Fed Ex account number or a credit card prior to
shipping to secure the freight charges. We must have a U.S. street address
Actual shipping costs will be determined at the time of shipping and added to
your invoice, FOB point of origination.
- Please report all damages within 5 days of the receipt of your shipment.
- If you receive an item that is defective, call our Customer Service Department
immediately for a Return Authorization Number (RAN). Defective returns require a RAN
to be replaced. We will send you a replacement immediately.
- We will not be responsible for any freight damaged merchandise accepted by the customer.
The customer will be responsible for filing freight claims with the freight carrier on collect
shipments that are accepted by the customer.
Returns not due to Accent Packaging Inc.'s error must be made within 30 days
of the invoice date. All returns must be returned in the original packaging
and will be refunded less shipping charges and a 25% restocking fee. For custom
items, a proof will be furnished prior to printing. No returns will be accepted
on custom items. Seasonal Merchandise may not be returned.
We currently offer only credit card payment over the internet.
Only Visa or Master Card is accepted. Returned checks are subject to a $25.00
All sizes and weights listed on this website are approximate. Product
descriptions and pricing are based on the information available at the time of
uploading and are subject to change without notice. In the event of any
typographical errors we reserve the right to correct the price with customer
notification prior to shipping. Please be aware that product colors may vary
slightly according to dye lots.
|The Accent Advantage
Take advantage of our
Save an additional 5% Off
on any stock order over $500.00
Save an additional 10% Off
on any stock order over $1,000.00
Save an additional 15% Off
on any stock order over $1,500.00
For Orders over $2,000.00 Email
for Additional Savings!!!
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